Can't access Blog Statistics Info

  • Author
    Posts
  • #940443

    iharperse
    Member

    I cannot access the statistics info on my blog
    Blog url: http://iharperse.wordpress.com/

    The blog I need help with is iharperse.wordpress.com.

    #940675

    timethief
    Member

    Please try using this link and let us know how you make out > http://wordpress.com/#!/my-stats/

    #940763

    jacquelinedd
    Member

    Hi,

    I have the same problem. In dashboard, I can see the stats of one week but I can not acces the statistics info.

    The link ‘view all’ gives me

    http://wordpress.com/#!/my-stats/ which is a dead end, no return blank page.

    My blog : http://jacquelinedd.wordpress.com/

    #940764

    timethief
    Member
    #940765

    jacquelinedd
    Member

    The page is blank. I tried that already on the left side of the dashboard.

    #940766

    timethief
    Member

    I have flagged this thread for Staff attention.

    #940767

    jacquelinedd
    Member

    Thank you ! I keep you informed…

    #940768

    jacquelinedd
    Member

    Till now I still have the same problem, can someone from Staff give some advice or do I need to delete both bolgs and restart them?

    http://jacquelinedd.wordpress.com

    http://vanuitmerida.wordpress.com/wp-admin/

    #940769

    1tess
    Moderator Emeritus

    Don’t delete anything! Names are not recycled here:
    http://en.support.wordpress.com/recycling-blog-names/

    This topic has a modlook so staff will see it. As volunteers, we can only advise you to be patient.

    #940770

    macmanx
    Staff

    Please check again, this issue should have been resolved now.

    If you all you see at http://wordpress.com/#!/my-stats/ are titles of the modules, click to the right of them to expand the modules.

    #940771

    jacquelinedd
    Member

    Thank for the link 1tess, I am not going to delete anything,
    jacqueline/

    #940772

    jacquelinedd
    Member

    @macmanx , at http://wordpress.com/#!/my-stats/ i have a list of links like

    -New Post, Reader Notifications, Stats, My Blogs and Freshly Pressed.
    Not any of them works.
    Only a click in the top right corner on my name brings me back to my site.

    -Now I remember , that months ago I could not reach Freshly Pressed any more. I used to open WordPress with this site and gave it up. I discovered that when I do a search for Freshly Pressed, in yahoo, it gives me the same page as what i get when i click for my stats.

    So for now i have to do without ‘Freshly Pressed’ and without the ‘stats info’, whitch by the way was a great feature, i hope i will not loose any more.
    Forgive me my english, I hope you understand what I am saying, I am not very good in all that technical stuff, but i enjoy having it.

    jacqueline

    #940773

    macmanx
    Staff

    Would you please tell us which browser (and version of) you’re using?

    #940774

    jacquelinedd
    Member

    Windows Interent Explorer 9.0

    #940775

    jacquelinedd
    Member

    Sorry, Internet.

    #940776

    macmanx
    Staff

    Hm, that should work. Just to be sure, would you please check from a different browser, like Firefox or Chrome?

    http://browsehappy.com/

    #940777

    jacquelinedd
    Member

    I know both browsers, but had a lot of trouble with them. I can try another computer and don’t mind using Firefox there.

    – For the stats, I went to the dashboard on the left, clicked right in ‘site stats’ and it brougt me to the stats.
    There only the page On a Glance is missing. I can not see by month, only by day but refferers etc…seem to work fine.

    #940778

    macmanx
    Staff

    Ok, if you can please check from a different computer and let us know how it goes.

    #940779

    jacquelinedd
    Member

    Well, I went to that old computer, downloaded Mozilla Firefox.
    Logged into my blog and the first thing I saw was Freshly Pressed !

    Went to the Stats View All in my dashboard and saw all of them !!!
    Problem solved!

    I am as happy as what, I thank you very very much.

    jacqueline

    #940780

    macmanx
    Staff

    You’re welcome!

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