CANT ACCESS MY SITE

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  • #1458894

    barbaramagda
    Member

    MY WEB DESIGNER HAD TO QUIT DUE TO FAMILY ISSUES IN RUSSIA AND LEFT ME THE INCORRECT LOG IN INFORMATION TO MY WEBSITE. MY WORDPRESS SITE LOOKS GREAT BUT I AM UNABLE TO MANAGE IT BECAUSE THE LOG IN INFORMATION DOES NOT WORK. MY WEBSITE IS BEAUTIFULMINDCOUNSELING.COM THE LOG IN I WAS GIVEN IS
    USER: ************
    PASSWORD *************
    WHEN I CLICK FORGOT MY PASSWORD AND I TYPE MY EMAIL IT DOESN’T WORK. WHAT CAN I DO TO PROVE THIS IS MY COMPANY SO I CAN MANAGE MY SITE. MY CONTACT INFO IS INCORRECT AND IM LOOSING POTENTIAL CLIENTS.

    The blog I need help with is barbaramagda.wordpress.com.

    #1459007

    timethief
    Member

    In the future I strongly advise you not to SHOUT! into the faces of those you request help from. Typing in all capital letters is rude and unacceptable behavior in cyberspace.

    #1459008

    timethief
    Member

    That is not a free hosted WordPress.COM blog. You are posting to the wrong support forum and reading the wrong support documentation. We do not provide support at WordPress.COM for any installs of WordPress.ORG software. We provide support only for free hosted WordPress.COM blogs being hosted right here on this multiuser blogging platform.

    WordPress.com and WordPress.org have different log-ins and run different versions of themes with same names.
    http://support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG click http://wordpress.org/support/ and register one on the top right hand corner of the page that opens, so you can post to the support forums there and receive advice from WordPress.ORG bloggers.

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