en WordPress.com Forums › Support Can’t access my site Author Posts Oct 9, 2019 at 4:51 pm #3378137 tamaratrueMember Hi. Every time I try to access my website on the WordPress app, it says ‘a server with the specified host name could not be found.” Why is this? The blog I need help with is tamaratrue.com. Oct 9, 2019 at 5:14 pm #3378156 lizkarkoskiStaff Hi – It looks to be an issue with the Jetpack connection on your site. That’s what connects the domain to the WordPress app. Please try disabling the Jetpack plugin and reinstalling it. Then, delete and reinstall the WordPress app. Let me know if that fixes the issue. Oct 9, 2019 at 6:19 pm #3378176 tamaratrueMember Hi. I did all that except delete and reinstall the WordPress App. I get the same error message on Safari and Chrome when trying to access my website. Should I still go ahead to delete and reinstall WordPress? Oct 9, 2019 at 6:23 pm #3378179 macmanxStaff No, but I recommend checking with your hosting provider’s support about this: https://www.siteground.com/contact_us.htm The error you’re encountering would suggest something is wrong on their end. Oct 9, 2019 at 10:55 pm #3378283 tamaratrueMember Will do, Macmanx. Thanks! Author Posts The topic ‘Can’t access my site’ is closed to new replies.