Can't add hyperlinks tonight

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Posts
August 30, 2011 at 8:38 pm #693954

cweleventhauthor
Member

The hyperlink tool isn’t working tonight. When I highlight text and hit the hyper link button, nothing happens.

August 30, 2011 at 8:46 pm #694053

marichards
Member

having the same problem!

August 30, 2011 at 8:47 pm #694056

genesisarchangel
Member

I have the same problem. I also have a new row of buttons above the hyperlink tool I´ve never seen before

August 30, 2011 at 8:50 pm #694057

terencegallacher
Member

Having the same problem too.

It looks like the visual editor buttons and the HTML buttons appearing at the same time on the visual editor.

August 30, 2011 at 8:51 pm #694059

joebloggs3334
Member

Same here, and can’t go to HTML VIEW to paste code. 8-(

August 30, 2011 at 8:52 pm #694060

blatantbiblioholic
Member

I’m also having this problem too – can’t switch from visual to HTML and the HTML buttons are appearing in the visual editor.

August 30, 2011 at 8:58 pm #694063

universalgeni
Member

Yep:

– Can’t switch from visual to HTML
– Can’t link

It’s a bug of some kind…

August 30, 2011 at 9:01 pm #694066

timethief
Member

Take note that you are not alone. https://en.forums.wordpress.com/tags/can039t-add-links

August 30, 2011 at 9:06 pm #694071

libertystreet
Member

Yep, I have the same problem.

August 30, 2011 at 9:08 pm #694073

timethief
Member

Some bloggers have discovered switching to Chrome solved their problem. Others found that entering links into the HTML editor, rather than the Visual editor solved their problem/ Staff is aware of the problem and all these many threads on the same issue have been flagged for their attention. They are working on resolving the issue and are not wasting time on monitoring forum threads and posting “we are working on it” into them.

September 4, 2011 at 7:42 am #694406

fcwg
Member

I’m having the same problem. Glad to hear they’re working on it. I have the double row of buttons and when I try to hyperlink the only option is ‘update’ rather than save. When I click the update button nothing happens. Hope they get it sorted soon!

September 4, 2011 at 7:53 am #694407

thesacredpath
Staff

For now, download and use Firefox or Chrome which both seem to work fine right now. It only seems to be an Internet Explorer issue.

September 5, 2011 at 12:55 pm #694409

rfreschner
Member

I’m having the same issue using Firefox.

September 5, 2011 at 1:52 pm #694410

rfreschner
Member

After a little more investigation, I found that using the link button in html view is adding the link incorrectly. Entering it manually works for me in Firefox and Chrome.

September 5, 2011 at 2:32 pm #694411

cfdemsblog
Member

This is still not working.
In html mode, clicking the “link” button does nothing. The dialog box does not even open.
In visual mode, clicking the chain link icon does open the “insert/edit link” dialog box. However, when you add the link info and click “update” this opens a brand new “add post” window. The post to which you were trying to add the link is then in “drafts” but when you go to it, the link has not been added.
This is in IE8. If the official response is to use a different browser, I frankly do not think this is satisfactory. A basic, core blog function like adding a live link should work in all common platforms.

September 5, 2011 at 2:57 pm #694413

minicolor
Member

I’m having the exact same problem as cfdemsblog.

September 5, 2011 at 9:58 pm #694416

andrewspittle
Staff

Thanks for the reports all! If you’re still having trouble can you please contact us when we open the form back up in a few hours? It’ll be the best way for us to work with you and narrow down browser issues or connection issues. Thanks!

September 5, 2011 at 10:00 pm #694417

mathewdukru
Member

Same problem using Chrome.

September 7, 2011 at 3:11 pm #694425

reneesrecipe
Member

Same problem.
In html mode, nothing happens when I click the “link” button.
In visual mode, clicking the chain link icon opens the “insert/edit link” dialog box. But when you add the link info and click “update” the post is automatically in the drafts folder. But when you go to it, the link has not been added.
Please do something urgently.

September 7, 2011 at 3:22 pm #694426

thriftytoday
Member

I posted on the same issue and cannot find a form to contact support as they suggested in a post they put up yesterday. This issue seems to go back over a week, I’m not sure how long its suppose to take to fix it. Anyone know how to find the support contact form?
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