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can't add new users to blog

  1. my new users have signed up for accounts, and i can't add them as contributors to the blog i administer because the site doesn't recognize their email addresses. it asks me to invite them instead, something i've already done. i'm certain that they signed up correctly and that i have their correct email addresses. i've confirmed it with them several times. what can i do? they need to be able to post before monday!

    thanks for your help

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