Can't add shipping methods

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  • #3395062

    solarjake
    Member

    Hi,

    when I go to Woocommerce>Settings>Shipping>Add shipping zone and then I click on “Add shipping method” and choose “flat rate”, I get the loading wheel for about 3 seconds but then nothing appears in the shipping methods area, it just has the same message “You can add multiple shipping methods within this zone. Only customers within the zone will see them.” as if nothing has happened.

    I’ve tried disabling all plugins apart from Woocommerce and Woocommerce admin and I’ve tried deactivating and then reactivating the Woocommerce plugin and none of that helped.

    I’ve provided a status report. Please explain any potential solutions as simply as possible as my tech knowledge is very limited!

    Thanks

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://chemical-collective.com
    Site address (URL): https://chemical-collective.com
    WC Version: 3.8.0
    REST API Version: ✔ 1.0.2
    Log Directory Writable: ✔
    WP Version: 5.3
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.41
    PHP Version: 7.3.11-1+ubuntu18.04.1+deb.sury.org+1
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.58.0
    OpenSSL/1.1.1d
    
    SUHOSIN Installed: –
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    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 3.8.0
    WC Database Prefix: wp_
    MaxMind GeoIP Database: ✔
    Total Database Size: 9.95MB
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    Database Index Size: 2.00MB
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    ### Security ###
    
    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔
    
    ### Active Plugins (16) ###
    
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    WooCommerce Cointopay.com: by Cointopay – 0.2 – Not tested with the active version of WooCommerce
    Contact Form 7: by Takayuki Miyoshi – 5.1.5
    Contact Form CFDB7: by Arshid – 1.2.4.8
    WPBakery Page Builder: by Michael M - WPBakery.com – 6.0.5
    Menu Items Visibility Control: by Hassan Derakhshandeh – 0.3.7
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    Slider Revolution: by ThemePunch – 6.0.7
    SNS Posttype: by  – 1.0
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    WooCommerce Admin: by WooCommerce – 0.22.0 – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.8.0
    WP File Manager: by mndpsingh287 – 5.4
    YITH WooCommerce Compare: by YITH – 2.3.16 – Not tested with the active version of WooCommerce
    YITH WooCommerce Quick View: by YITH – 1.3.16 – Not tested with the active version of WooCommerce
    YITH WooCommerce Wishlist: by YITH – 2.2.16 – Not tested with the active version of WooCommerce
    
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    Envato Market: by Envato – 2.0.3
    Flexible Shipping: by WP Desk – 3.9.3 – Not tested with the active version of WooCommerce
    Flexible Shipping Locations: by WP Desk – 1.1.5
    Flexible Shipping PRO: by WP Desk – 1.9.1
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    Hello Dolly: by Matt Mullenweg – 1.7.2
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    WooCommerce Conditional Shipping and Payments: by SomewhereWarm – 1.5.9 – Not tested with the active version of WooCommerce
    WooCommerce Order Status & Actions Manager: by Actuality Extensions – 2.4.8 – Not tested with the active version of WooCommerce
    
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    Force SSL: –
    Currency: EUR (€)
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    Thousand Separator: ,
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    Connected to WooCommerce.com: –
    
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    Cart: #12 - /cart/
    Checkout: #13 - /checkout/
    My account: #14 - /my-account/
    Terms and conditions: #3089 - /terms-and-conditions/
    
    ### Theme ###
    
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    Version: 2.6
    Author URL: http://snstheme.com
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    Parent Theme Name: snsnova
    Parent Theme Version: 2.6
    Parent Theme Author URL: http://snstheme.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
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    ### Action Scheduler ###
    
    Complete: 244
    Oldest: 2019-11-07 09:14:06 +0000
    Newest: 2019-11-17 10:21:07 +0000
    
    Pending: 2
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    #3395414

    fstat
    Staff

    Hi there,

    Looks like you’re in the wrong forum. Since you’re using the WooCommerce plugin you need to seek help at these forums:

    https://wordpress.org/support/plugin/woocommerce

The topic ‘Can't add shipping methods’ is closed to new replies.