cant change email on general settings

  • Author
    Posts
  • #214056

    Every time I try I it says it won’t be changed until i get an email to confirm. I never get the email, and no its not in any spam folders.
    Thanks

    #214284

    any ideas?

    #214388

    anyone any ideas?

    #214389

    Just chiming in to state that I have the same problem.

    #214395

    raincoaster
    Member

    Where, exactly, are you changing the email? There are TWO places for email: on the Profile page and under Settings. Be sure to change them both.

    #214397

    I have the ability to change the contact e-mail on the Profile page. However, attempting to make any changes to the e-mail address under General Settings does not work. A confirmation e-mail is never sent in order for the change to be made.

    #214411

    That’s exactly what I get, I can change it under Profile, but not settings…
    any ideas?

    #214425

    Does anyone know what I should do?

    #214426

    I can change the general settings email, but not the one on the profile page. It says that the profile has been updated, but no change.

    #214455

    me too! The one on the Profile Page can be changed. ( I have changed it.) But the one in General Settings can not. It says the change has been saved, but nothing has been changed!

    #214463

    lorddalen
    Member

    same here…i cant change the one under settings…
    it keeps my old email address. I think its a bug.

    Im on a mac, what about you guys?

    peace

    dAlen

    #214464

    deltafoxtrot
    Member

    Did everyone check their inboxes (and spam folders!) for a confirmation mail?

    #214466

    The same thing is happening to me too. I never receive the confirmation email and it isn’t going to spam etc. Very frustrating!

    #214477

    same here too, i can’t change it at general settings; i don’t receive the confirmation mail
    anyone with an answer / solution?

    #214488

    same here too. any ideas?

    #214489

    This has happened before and only staff was able to sort it out. I would suggest contacting staff when they are open 8am-4pm Pacific time.

    #214493

    pariswetwet
    Member

    Hello,

    It’s the same for me, never received the mail….
    How to contact the staff ? First time for me here…sorry :(

    D├ęborah.

    #214494

    deltafoxtrot
    Member
    #214495

    any news?

    #214496

    gsedgr
    Member

    just a me too post (Support is currently closed so I took the time)

The topic ‘cant change email on general settings’ is closed to new replies.