Need help? Check out our Support site, then

Can't find blog on domain after domain transfer to self hosted

  1. Blog name is:

    but I had it mapped to

    I have transferred to hostgator and installed wordpress ready to transfer the blog over.

    I understood that the original blog would still be there under latchment(dot) but it is still being redirected to latchment(dot)com and this means I am unable to download and import the files.

    How can I get the original site and files back to export them to my new self hosted wordpress site? I'm confused.


  2. Try going to

    Dashboard >> Store >> Domains >> and try setting the primary domain back to your base WordPress.COM blog and see if that works

    I will also flag this for the staff in case there is more that needs to be done

  3. I followed the instructions to move the blog:

    transferred domain name:
    set up hosting and wordpress installation
    now can't get back to (the original blog url) even though the instructions said it should still be available. This means I don't have access to Dashboard>>Store>>Domains any more.

    Since I can't access via FTP, is there any way I can get the blog back?


  4. ok, i've reset the nameservers to so that I can get the blog back and export the data.

    Thanks for your help.

  5. Hi tess,

    I don't see any blogs associated with this user account - did you set up the domain with a different user account?


  6. Yes, I did, do I need to set up the forum account with the same details as my blog?
    At this stage I have reset the nameservers back to but it's still waiting to propagate.
    Does the original site not get restored on the url when the domain is transferred? That was my understanding from the instructions for moving a domain and a blog to self hosted wp.

    Thanks for your help.

  7. The original user account should be under the email address of: rosymobbs (at)

  8. Ok, great (although that isn't the user email address) - I was able to locate your blog. It is still there! You'll have to log into the dashboard:

    Using the username and password associated with that account. So it is still available, and you should have no problem exporting the XML file:

    Your domain name is still mapped to, so you'll need to cancel your domain mapping (Store > My Upgrades) and then you can change your nameservers to update the domain itself.


Topic Closed

This topic has been closed to new replies.

About this Topic