Can't find my website

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  • #3034830

    I had been trying to get into my website with no success. At some point the log in window said that I was not writing the right username/email. I tried several until the ‘wrong password’ appeared. I requested a new password. When I come in it does not look like my dashboard and when I press ‘My Site’ it says that I have not created one (!!). Help….

    #3034980

    timethief
    Member

    What is the exact URL starting with http:// of the site please?

    #3034981

    timethief
    Member

    Are you referring to http://clarendonhillshistory.org/?

    clarendonhillshistory.org is a WordPress.ORG software install on piad hosting, hosted by Defense.Net
    Name Servers:
    ns82.worldnic.com
    ns81.worldnic.com

    This is WordPress.COM support and that site is not on our servers. You are posting to the wrong support forum. For hosting issues contact your web host. For software support read on.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    To be clear here at WordPress.COM support we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    The wordpress.ORG support forum is at http://wordpress.org/support.

    The wordpress.ORG login link is here https://login.wordpress.org/

    If you do not have an account yet then click Create an account https://login.wordpress.org/register/ and if you have lost an account password click Lost password? https://login.wordpress.org/lostpassword/

    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/ for app support.

    Jetpack support
    Some Jetpack solutions are here http://jetpack.com/support/
    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack
    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

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