Can't find my website

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  • #3034830

    I had been trying to get into my website with no success. At some point the log in window said that I was not writing the right username/email. I tried several until the ‘wrong password’ appeared. I requested a new password. When I come in it does not look like my dashboard and when I press ‘My Site’ it says that I have not created one (!!). Help….



    What is the exact URL starting with http:// of the site please?



    Are you referring to is a WordPress.ORG software install on piad hosting, hosted by Defense.Net
    Name Servers:

    This is WordPress.COM support and that site is not on our servers. You are posting to the wrong support forum. For hosting issues contact your web host. For software support read on.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here

    To be clear here at WordPress.COM support we do not provide support for local installs of WordPress.ORG software, or for WordPress.ORG software installs on paid hosting, linked to WordPress.COM accounts with the Jetpack plugin so they display on the My Sites WordPress.COM account page.

    The wordpress.ORG support forum is at

    The wordpress.ORG login link is here

    If you do not have an account yet then click Create an account and if you have lost an account password click Lost password? support docs are at
    See also for app support.

    Jetpack support
    Some Jetpack solutions are here
    Others are in the Jetpack support forum at
    However, if help cannot be found at either one then they can file a Jetpack support ticket here >

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