I am trying to add a plugin to my blog but can’t find any section on the WP Admin (dashboard) page that says ‘plugin’. I have checked the support site and it should appear below the ‘appearance’ section and before ‘users’ but it isn’t there. Does this have something to do with the theme? Are new plugins allowed on Koi? Or is it something else?
Thanks for any suggestions.
Which “support site” did you check? The codex is only for WordPress.org bloggers and has no application to us here at WordPress.com.WordPress.org self hosted installs run on different software.
This is the support documentation link for WordPress.com users http://wn.support.wordpress.com At that site the searchbox provides results form the support documents and from forum threads. Type in “FTP” and/or “plugins” and you will the links I found there.
As you are new to WordPress.com I can recommend a comprehensive tutorial. The Learn WordPress.com tutorial is divided into progressive levels and presented as a series: http://learn.wordpress.com/