Can't get Gravatar Authentication Email

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  • #1606232

    greg885
    Member

    Hi I setup a gravatar account however did not receive the confirmation email.

    I checked our spambox, and junk mail filters/folders and cannot find it there. I then read up your support page which claims that it s the spam settings etc, and follow the instructions on resetting the WordPress.com account which I did however when i try to log into Gravatar it redirects me to the confirmation email sent page, not very helpful.

    I then checked your support page AS per the confirmation page instructions to get in contact with your support team however there is no email, no phone, hell no snail mail information just “Support is closed”

    Can someone please help me in getting the gravatar account activated? Thank you

    #1606479

    timethief
    Member

    Hi there,
    I’m sorry you have waited so long for help. I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond.

    #1606490

    rachelmcr
    Staff

    Hi there,

    Resetting the password at WordPress.com will confirm your account. Your account greg885 is already confirmed, so you’re all set there.

    If you’re still having trouble logging in at http://gravatar.com/ can you please try clearing your browser’s cache? Then, please try logging in again.

    If you run into trouble with that, please let me know and I’ll be happy to help further. :)

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