can't get zone record

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  • #940146

    I’d like to map an existing domain to my wordpress blog: http://www.3fx-wellness.hu
    My domain registrar tells me the name servers cannot be updated to the wordpress name servers. I guess the problem is the zone record.
    When I try to ask your system to get this I got the following response:
    “We cannot add a zone for the domain you’ve specified. Please contact support for help.”
    How can I solve this problem?
    Thank you for your help
    Blog url: http://3fonix.wordpress.com/

    The blog I need help with is 3fonix.wordpress.com.

    #940264

    raincoaster
    Member

    You need staff intervention. I have flagged this for them.

    #940266

    Thanks for the help. Waiting for their reply.

    #940276

    debeckett
    Member

    Hi there, I’ve added the zone record for your domain 3fx-wellness.hu. You can update your name servers at your registrar now to point to WordPress.com, as follows:

    NS1.WORDPRESS.COM
    NS2.WORDPRESS.COM
    NS3.WORDPRESS.COM

    Then follow the remaining instructions on this page for Mapping an Existing Domain:

    https://en.support.wordpress.com/domain-mapping/map-existing-domain/

    Please let us know if you have any further questions.

    #940337

    Thank you for your help!

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