cant log on

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  • #1087998

    cant log on

    #1088097

    kardotim
    Member

    Could you please explain your problem in more detail? What blog are you referring to?

    #1088146

    I have two blogs redmphotography.wordpress.com and twworks.wordpress.com I changed my email address from [removed]@verizon.net to [removed]@comcast.net and there seems to be a conflict which keeps me from loging onto these sights. What can I do to get these sights back.

    fred

    #1088147

    kardotim
    Member

    Both blogs are still registered under your @verizon e-mail address. You can log into your initial account and change the e-mail address at http://wordpress.com/#!/settings/

    If you don’t have access to your account or forgot the password, you can request a new password over here.

    Please follow the instructions carefully. You’ll receive two separate emails during the reset process, so make sure you read them both. If you don’t receive the emails right away, check your spam folders as well. The confirmation emails can get caught in them sometimes :)

    #1088148

    I still cant log into my site it keeps logging me into an old username continueprocess and password at email (email redacted) is there any way to eliminate this profile

    #1088149

    kardotim
    Member

    Please make sure to log out of this account first before trying to request a new password.

    Otherwise try clearing out your cache.

    #1088150

    i have done that twice no luck is there any way you can change the email address for me from (email redacted) to (email redacted)

    #1088151

    kardotim
    Member

    Could you please define “no luck” in more detail? Did you receive a password reset e-mail? What message do you get when you try logging into the account? please make sure that you use the correct username.

    Sorry for the inconvenience.

    #1088152

    I tried the (email redacted) and it then asks me for username when i put in redmphoto it wont recognize the password when i request a password reset it goes to the [removed]@verizon.net account which doesn’t exist anymore a catch 22 circle my new email [removed]@comcast.net doesn’t work because it never reset the email for the accounts

    #1088153

    kardotim
    Member

    The comcast e-mail address is not associated with any account. Please try to fill in the verizon e-mail address in the username field.

    #1088154

    this is what i get when i try the verizon email (Please log in using your WordPress.com username instead of your email address.) then i put in the redmphoto user name and it wont recognize my password if i ask to reset the password it goes to verizon.net email which i dont have access to anymore therefore i cant reset my password

    #1088185

    kardotim
    Member

    You just have to put in the e-mail address and password. There’s no need to fill in the username.

    Note that we can only change or give out account information when we receive an e-mail from the e-mail address associated with the account.

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