can't login to my accounts

  • Author
    Posts
  • #1255799

    johnchownow
    Member

    tried to reset password and it just gives me the johnchownow info that i already have. when i try the account recovery it just says, can’t recover account because email is the same as the one on the account, so just reset password?

    #1255801

    johnchownow
    Member

    i can prove i own the other domains, and i actually wrote all the content that is on the current sites that i can’t access, i just can’t access the backend.

    #1255827

    macmanx
    Staff

    We only allow one account per email address. The blogs belong to a different account which belongs to a different email address.

    please visit https://en.wordpress.com/wp-login.php?action=lostpassword and click “Need More Help?” if necessary.

    #1255844

    johnchownow
    Member

    all the domains hosted here, at one time, were all under my account. i changed all the original info over a year ago. i’m the one who posted all the content on them, so not sure why i can’t access them now? and i can’t go the “need more help” link, because it just says reset your password and won’t let me submit. i have no idea what other email these accounts might be on.

    #1255850

    macmanx
    Staff

    Clicking “Need More Help?” at the bottom of https://en.wordpress.com/wp-login.php?action=lostpassword will bring you to a form which you must fill out so that we can help you regain access to the appropriate account.

    Please do that, as we do not handle account recovery issues on the public forums.

    #1255873

    johnchownow
    Member

    so i actually found the old log in and password, logged in for about 10 seconds and saw all my blogs, then it said, session expired, logged me out, and now i can’t log back in. so now i know the username, but i can’t reset the password because i have no idea what email account it is associated with.

    #1255879

    well, now you can attempt to use the “Need More Help” link, now that you know the correct username.

    #1255885

    johnchownow
    Member

    i did. just not sure why it logged me in for a 10 second teaser and then blocked me out. ugh

    #1255890

    macmanx
    Staff

    Ok, if you contacted us via the “Need More Help?” link, our account recovery team will be contacting you via email.

    #1255895

    johnchownow
    Member

    i did. thank you.

    #1255900

    macmanx
    Staff

    You’re welcome!

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