Can't login to WP-ADMIN – 503 Service Temporarily Unavailable

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  alucif · Member · Dec 6, 2016 at 9:37 pm

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  Hi,

  I’m helping my friend with his site (legacylawfirm.ca) and when we tried to login to his dashboard to update the site, the page will not load and eventually results in an error message (503 Service Temporarily Unavailable).

  Can anyone provide some guidance on how we can go about fixing this?

  As a crucial side note, he has lost his FTP information.

  Thanks

  The blog I need help with is: (visible only to logged in users)

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  timethief · Member · Dec 6, 2016 at 9:40 pm

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  WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

  If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.

  WordPress.ORG login link https://login.wordpress.org/
  Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
  WordPress.org support docs are at https://codex.wordpress.org/Main_Page
  See also https://apps.wordpress.org/support/

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  alucif · Member · Dec 6, 2016 at 9:50 pm

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  It is a .COM site.

  I have the dashboard login information, but again, we can’t log into the dashboard because of the 503 error.

  The information we don’t have is the FTP credentials (other wise we would just go in manually and remove the maintenance file).

  Is there a way to fix this issue so we can log into the existing site (legacylawfirms.ca)?

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  timethief · Member · Dec 6, 2016 at 9:56 pm

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  No that site is not hosted by wordpress.com and is not on our servers.

  Web Hosting Provider: Cogeco Peer 1
  IP: 209.15.212.249
  Location: Canada ( Web Hosting Market Share)
  Domain Who Is: Click Here
  Nameservers: ns2.websitehostserver.net, ns1.websitehostserver.net

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