Can't navigate to get premium refund after following wordpress directions

  • Author
    Posts
  • #1001030

    olivisual
    Member

    Someone please help, I’ve followed the directions Store-> cancel premium theme to get refund and am getting nowhere, please help or cancel my theme for me thank you

    The blog I need help with is olivisual.wordpress.com.

    #1001156

    jenia
    Member

    Howdy, I canceled and refunded the Debut theme for you. Please note that it usually takes a week for the credit to post to your account. Just out of curiosity, what kind of issue did you run into? Did you not see the theme listed under Store > My Upgrades?

    #1001158

    olivisual
    Member

    Thank you!!! there was nothing that said my upgrades under the store

    #1001165

    jenia
    Member

    You are welcome. I just tried logging in as you and I can see your Upgrades page here: https://olivisual.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades

    Are you able to access the link above?

    #1001283

    Hi,

    Hope I can get some help here. I need a refund of my bundle please.
    GoodDealsSunshine.net

    #1001284

    Can you see can see your Upgrades page > Dashboard > Store > Upgrades

    #1001285

    yes, thank you, done.

    #1001286

    You’re welcome.

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