WordPress.com

Menu
  • Themes
  • Support
  • Forums
  • Blog
  • Features
  • Sign Up
  • Log In

Need help? Check out our Support site, then

en WordPress.com Forums › CSS Customization

Can't Open Manage Purchases, Contact, or Add New Posts

  • Author
    Posts
  • January 22, 2018 at 8:13 pm #3067849

    jessicakleid
    Member

    When I open Account Settings, Manage Purchases, Contact, or if I try to add a new blog post, nothing comes on in the tabs and the information is totally blank. I just renewed my domain on godaddy.com which had expired and I think I need to renew my wordpress site soon, but because everything is blank I am unable to renew or get help directly from WordPress.

    The blog I need help with is kleidoscopedreams.com.

    January 22, 2018 at 8:43 pm #3067990

    thesacredpath
    Staff

    Hi there, I checked your Upgrades and they are good through March of 2018, so there isn’t any problem there, and I can see the site.

    My first suggestion would be to log out of WordPress and clear your browser cache and cookies and then log back in and try again, and let me know.

    In your posts, I see a draft from 11/9/2017, but nothing newer than that, and the last published posts is from 10/11/2017.

  • Author
    Posts

The topic ‘Can't Open Manage Purchases, Contact, or Add New Posts’ is closed to new replies.

About This Topic

  • Started 3 months by jessicakleid
  • In: CSS Customization
  • This topics has 1 reply
  • 2 participants
  • Latest reply from thesacredpath
  • Last activity: 3 months

Tags

  • account settings
  • contact
  • domain
  • manage purchases
  • renewal
  • setting
  • site down
  • support

Get Started

Create your own website

An Automattic Joint

Do More

  • Features
  • Store
  • Themes
  • Developers

Community

  • Support
  • Forums
  • WordCamps
  • Blog at WordPress.com.

Company F • T

  • Our Story
  • Privacy
  • Terms of Service
  • Matt Mullenweg
  • We are hiring PHP developers. Join us!