Can't post a comment – "Blocked as suspected bot"

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  • #2818069


    I’ve been informed by a reader that they are unable to comment on my blog, and when they try they are getting a blank screen with this message “Blocked as suspected bot”. I went incognito and tried to leave a comment and got the same results.
    Comments are enabled and need manual approval. We tried turning off Akismet, but no difference.
    We’re using WordPress platform hosted on Bluehost. Also using the Genesis Framework with Wellness Pro child theme. Don’t know at what level this is happening. Any idea?
    Here is the post I’m trying to comment on, although I’ve tried on several posts and get the same result.



    I’m having the exact same problem. Have yo resolved it yet?



    I am also having the same problem and not yet resolved. Also tried to deactivate Akismet



    Yes, we finally got this resolved. It’s a little weird and I don’t know why it worked, but I deactivated MOJO Marketplace. I found the suggestion in a google search and it worked fine. No problems since.

    Hope it works for you too!!



    @skunji, it worked for me too. Cool. Thanks.



    This is wordpress.COM support.

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, support docs and support forums, and many people get confused about the two.

    The wordpress.ORG login link is here If you do not have an account yet then click Create an account and if you have lost an account password click Lost password?

    This is wordpress.COM support. We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites account page.

    Some Jetpack solutions are here

    Others are in the Jetpack support forum at

    However, if help cannot be found at either one then they can file a Jetpack support ticket here >

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here support docs are at
    See also


    @timethief – Sounds like you aren’t really in the support business at all :-)

    While it is important for everyone to know the difference between the .org and .com versions of WP, this is a problem for lots of users, and the issues are common between the two versions; so answering the question will help both the self-hosting and clients. Just copy-pasting the boilerplate isn’t support, and feels like a RTFM answer.

    Simple question and apparently it has a solution – thank you skunji!



    thank you for solving this. i had the same problem.



    You’re welcome.


    Hi everyone,

    I come here from Google searches. Since this issue happens quite often, I’d like to give some insights for a quick solution.

    If you see “Blocked as suspected bot”, it is caused by Bluehost or Mojo Marketplace plugins. Solution: you can temporarily disable these plugins or better contact your hosting provider Bluehost to get help.


    The following information is pretty technical, you may ignore it :)

    “Blocked as suspected bot” can be found here

    The code line may be changed but the code looks like this:

        $spam_key = md5( $_SERVER['HTTP_USER_AGENT'] . $_SERVER['REMOTE_ADDR'] );
        if ( ! isset( $_POST['js-spam-prevention'] ) || $_POST['js-spam-prevention'] !== $spam_key ) {
            if ( current_filter() !== 'registration_errors' ) {
                die( 'Blocked as suspected bot.' );
            } else {
                $data->add( 'bot_error', 'Suspected bot.' );

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