Can't Preview when customizing fonts

disc440 · Member · Apr 10, 2017 at 12:48 pm
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Since upgrading to premium I am having problems previewing different fonts. When I click on one all I see is “customizing” and nothing happens?

The blog I need help with is: (visible only to logged in users)
fstat · Staff · Apr 10, 2017 at 4:38 pm
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Hi there,

It sounds like you might be having a browser issue. Please try the following things:

– Clear your browser’s cache
– Refresh the page
– Log-out from your WordPress.com account and log-in again.

If that doesn’t work then please check your browser settings or use another browser. You can read more about how to troubleshoot your browser issues here:

Solve Common Browser Issues
disc440 · Member · Apr 10, 2017 at 7:03 pm
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You may be right. After six or seven times of logging out and logging back on it starts to work ever so slowly. Did not however work much better in Firefox….

Thanks…
timethief · Member · Apr 10, 2017 at 7:05 pm
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Please clear your browser cache: https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache/

And enable third party cookies on your browser https://en.support.wordpress.com/third-party-cookies/#how-do-i-enable-third-party-cookies

If you do not succeed please provide this specific info:
(a) Exactly what kind of device you are using to connect to the internet and to WordPress.com.
(b) Exactly which browser (and version of it) you’re using by checking here if necessary http://supportdetails.com/

Then type modlook into the sidebar tags on this thread for a Staff follow-up. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Also subscribe to this thread so you are notified when they respond and be patient while waiting. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

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