Can’t see stats from My Account > Stats button in the toolbar

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  • #362041

    benz145
    Member

    For some reason when I try to look at my stats by going to My Account > Stats from the toolbar at the top of the page, WordPress doesn’t seem to think that I have a blog. I’ve been able to see my blog’s stats for a long time but just a few days ago it started doing this. It says “You don’t appear to have any blogs yet, why not start one?” and doesn’t show me any stats.

    Does anyone know what might be happening? I have admin rights and should be able to see the stats.

    The blog I need help with is www.umpcportal.com.

    #362154

    sambauers
    Member

    The blog you specified at http://www.umpcportal.com does not appear to be hosted at WordPress.com.

    This support forum is for WordPress.com hosted blogs only. If you have a self-hosted WordPress blog you need to seek help at the WordPress.org forums, not here.

    If you don’t understand the difference, you may find this information helpful.

    #362155

    benz145
    Member

    By the way, I tried going to WordPress.org support forums but they don’t accept my login credentials. As WordPress.com is the site that I log into to view my site’s stats (which uses WordPress.org) I figured that these were the proper forums that I should be using for support.

    #362183

    brianhey
    Member

    I’m having the same problem. My sites are hosted elsewhere, but the stats have always been at wordpress.com. Until sometime today, wordpress had a notice about stats at the top of the forum, regarding an upgrade that was interfering with stats in the short term. Since that notice is gone, are we to assume that stats are working fine now? If so, have non-hosted stats been moved elsewhere?

    #362187

    brianhey
    Member

    I just found a backdoor way to find them. They’re all linked through the blog I DO host on wordpress.com and I have to access that site’s stats first–which is NOT showing when I click on Stats link on the pulldown menu–and then can move from inside the stats module to each of my blogs’ stats. Still glitchy, but they’re there…

    #362192

    benz145
    Member

    Nice find, suppose that will have to do for now until someone finds out what the issue is.

    #362243

    raincoaster
    Member

    You’ll have to contact staff directly for support of the WP.com stats plugin. Volunteers in the forum cannot help you.

    http://support.wordpress.com/

    #362246

    kuhutanvir
    Member

    Hey thanks brian…i had the same problem and i can access them now.

    #362363

    llworldtour
    Member

    Brian-
    Thank you!! I have been having the same exact (no blogs yet) problem for about a week now. I host elsewhere but do check stats on WP.com.
    Your back door technique is great…but i hope they are fixing this problem??

    THanks again!!
    Lisa

    http://www.llworldtour.com

    #362391

    Is WordPress still having problems with the new stats counter? For a day or so, it was working OK on my site http://oneminutebookreviews.wordpress.com/. Now it seems to be on the blink again. Nothing was registering for the first three or so hours today.

    Could a general notice be posted if we should continue to expect the kinds of problems we had last week? Thanks.
    Jan

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