Need help? Check out our Support site, then

Can't update payment info because transfer of upgrades not done

  1. butlermelissa1

    I am trying to update my payment info. The original blog administrator didn't transfer over the upgrades to my when she transferred over the blog.
    I can't get in touch with them to transfer it and I need to update my cc info before the domain mapping upgrade expires. It is jengodindesign that has the upgrades now and I need to have them transferred over for my seahorsegully blog, my username is butlermelissa1

    The blog I need help with is

  2. I'll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

  3. butlermelissa1


  4. You're welcome.

  5. Howdy,

    Sorry about that! You should be all set now to upgrade via the Store->My Upgrades page on your dashboard at

    If you have any questions or need anything else, please let us know. Cheers!

  6. Thanks Kraftbj you rock!

Topic Closed

This topic has been closed to new replies.

About this Topic