Can’t upload pdf file

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  • #356776

    Since a few week ago, i can’t upload (insert) pdf file in my article or add new media. Whereas about 3 month ago, i could add (insert) new pdf file. How it could be?
    Every time upload a pdf file, always fail and a message from systems arises “An error occurred in the upload. Please try again later.”
    And I keep on try to upload pdf file, but error again.
    Any one can help me?
    my blog : http://nusantaranews.wordpress.com
    Thanks a lot.

    The blog I need help with is nusantaranews.wordpress.com.

    #356978

    carocat
    Member

    Have you tried uploading different files or just the same one? Also, what is the size of the file and which browser are you using?

    #357002

    Yes, I have tried more than 3 pdf files, 29 KB, 44 KB and 266 KB.
    I am using Mozilla 3.0.
    FYI: i just use 2.1MB from 3GB of wordpress media capacity. And I dont have any problem to upload picture.
    Thanks

    #357010

    carocat
    Member

    Are you on Firefox 3.0.9 by any chance? Several people have reported problems with that browser.

    #357031

    No, i am using Mozilla 3.0.1.
    You right. I just try using Internet Explorer 7.0.5, and now i can upload that file (pdf).
    Thank you for your help and information.
    Btw, how it could be?

    #357034

    carocat
    Member

    I have no idea, I’m afraid.

    Try sending a support request to staff explaining exactly what you tried to do and which broswer it didn’t work with: http://support.wordpress.com/contact/

    #357051

    Thank you so much Carocat.
    I will try it.

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