Can’t upload video’s after upgrade

  • Author
    Posts
  • #454963

    Upgrade to Video Press was able to load one video. Haven’t been able to upload any video’s since the first.
    Just starting to put the blog back together! Any help would be appreciated !

    The blog I need help with is howtomakeadesignerhandbag.wordpress.com.

    #455197

    I guess I should have put my blog http://www.howtomakeadesignerhandbag.wordpress.com

    #455200

    starsquid
    Member

    Could it be upgrade expired?

    #455201

    No I purchased yesterday!

    #455205

    starsquid
    Member

    Maybe contact WP Staff then?

    #455209

    Maybe but that seems to be a hit and miss situation!

    #455210

    starsquid
    Member

    Eh?? Well, they’re not that quick but will give you a response. I mean, if you cant upload any more stuff (and I dont think youve reached the limit with just one video), you might wanna cotact them then.

    #455211

    timethief
    Member

    You seem to have two sites so if you do intend to move the video upgrade from one to the other I also recommend contacting Staff directly.
    http://howtomakeadesignerhandbag.wordpress.com
    http://howtomakeadesignerhandbag.com/

    #455215

    Yes, I have put in a request for help. We shall see what happens, right now I’m stuck!

    #455217

    I’ve only used 48 mb of 3 gigs! I don’t know what the issue is.

    #455218

    Thanks for help and advice!

    #455222

    timethief
    Member

    … right now I’m stuck!

    Indeed and we cannot help you. Unless I’m completely out to luch what I see is:
    (1) the videos are only offered on your self-hosted wordpress.org site;
    (2) you are charging your readers if that wordpress.org site to become members in order to view the videos.

    Hence it seems that “complexity” of some viewers being able to view videos and others not being able to view them may be a contributing factor to your problem, or not.

    The bottom line is that this wordpress.com forum is only for posting questions and answers about free hosted wordpress.com blogs, and the blog you appear to be having the problem with is a wordpress.org software install for self hosting.

    #455224

    starsquid
    Member

    Ah yea, this is the freebie side of the fence. No money thingies here.

    #455236

    The problem is that I can’t upload video’s to the free hosting account. That’s where the trouble is. The video’s on the self-hosting site have nothing to do with the video’s that I want to upload to the free site which is http://www.howtomakeadesignerhandbag.wordpress.com.
    I paid for something to be used on http://www.howtomakeadesignerhandbag.wordpress.com. site I would like to be able to use it there! It’s their product , their site and hosting there is nothing I can do but be at the mercy of the support gods!

    With that said I should be in the right place to ask the question.

    #455239

    It seems as if it won’t let me upload any video file types! I’ve tried AVI, mov,
    I get this error message

    File type does not meet security guidelines. Try another.

    #455242

    timethief
    Member

    Oh my! What a frustrating and confusing scenario this is. We Volunteers can’t help you – only Staff can. Best wishes for a happy ending.

    #455249

    Thanks!

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