Can’t view uploaded files in a private blog

  • Author
    Posts
  • #241840

    jmoorewright
    Member

    Hi folks,

    when I make my blog private (click the ‘I would like my blog to be visible only to users I choose’ radio button in Privacy Settings), I can’t view any uploaded files on a page. I get a ‘403:Access Denied’ message that says I must be both a user of this blog and currently logged in (both of which I am).

    When I make the blog visible to everyone, things work OK.

    Am I doing something wrong?

    thanks very much
    -jmw

    #242073

    raincoaster
    Member

    It sounds like you need to contact staff about that. Images on a blog that is private will not be visible to other people, but if you’re a user who is logged in to that blog, it should work just fine.

    #242080

    I hope you have better luck on this than I did.

    I’ve had this problem with one of my private blogs for quite some time, and after numerous emails back and forth to support, I gave up. They claimed it was something on my computer, but after completely uninstalling and reinstalling my browser, the problem was still there.

    #242092

    nickmomrik
    Staff

    We are looking into this.

    #242094

    raincoaster
    Member

    One of the issues that Matt discovered is that staff is always signed in with staff-level access, so they always see the images. So it’s hard for them to duplicate the problem.

    #242112

    @rain, that had occurred to me, but I never mentioned it to them. I assumed they had a way of looking at things with our level of privledges, such as a dummy user-level account.

    #242114

    tellyworth
    Staff

    We do have user-level accounts and blogs for testing this sort of thing. The problem is more complex – file and image downloads are distributed amongst many different servers and networks, and it fails on only a handful of those.

    #242186

    jmoorewright
    Member

    Hey, thanks for the replies. Looks like this is known problem, and a transient one at that. Just to make things more difficult, everything appears to work OK today.

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