Categories Messed Up
Add my blog http://mosaik.wordpress.com to the category disasters. I’d love it if you could fix them from backup :).
When I looked this morning, I saw that some of my upper hierarchy categories had been restored. So I went in and manually reinserted parents in all the orphan categories and now it is okay. But it was a hassle.
Well hopefully it won’t happen again, but at least staff was able to save everyone some work. Glad things are back to normal for you. Happy blogging.
OK, my categories are back! (Hope it’s not a temporary thing… =P)
Anyway, thanks to everyonewho has helped in my problem!!! And sorry if I had ‘acted’ like a brat in the forum threads… =P
Still no fix for my blag :\ :/
Still no fix for my blog also. And I can’t add new sub categories. Can anyone tell me why this has been happening?
The 2 new sub-categories I tried to add but could not a few hours ago have mysteriously appeared and so I have re-categorized the blogs and the hierarchy in the way I want it. However, I still have no answer why categories and sub-categories keep mysteriously appearing, disappearing, are able to be edited, are not able to be edited, are able to be added, are not able to be added and would like some assurance that this will not happen randomly in the future.
Just because they have not responded in this thread does not mean they are not there. Also, Mark is in the UK, so there is the time difference. If it isn’t corrected by tomorrow, contact staff directly using the “support” tab in your dashboard or going here: http://wordpress.com/contact-support . Their hours are 9a-5p Pacific, M-F).
I’ve managed to manually re-categorise my list on tippedearclan.wordpress.com, but now a problem has cropped up: after completing my re-categorisation, I tried to put some categories under a new parent and they have have disappeared. The affected categories are Asia, Singapore, Dogs, Cats. These categories were all root categories unaffected by the categorisation problem. Please assist to return them to visibility.
Interestingly, in my manual re-categorisation, categories that were previously child cats were able to be tagged to their parents successfully.
Please ignore my last post, the affected cats have re-appeared. Thanks.
I would gladly contact “directly”, but 9am-5pm PDT is 20pm-4am MOSCOW time, which is far beyond MY working time. If I found any kind of a standard “leave a ticket” page, I wouldn’t even think of raising this problem in the forum.
That is a problem so let’s hope staff will take a look at this thread and get things straightened out for you.
I contacted staff directly through the support email and have never received an answer. I have posted to this forum asking for an answer and have never received any communication. (I noted my blog url, my theme, operating system, explorer version and email for response.) The category problem appears and disappears quite randomly and I would like assurance that it is finally and completely fixed for my blog.
Tried to delete a sub-category – doesn’d delete and this appeared in the Add Category box below the list of categories.
AJAX is teh b0rked.
HUGE problems at http://inquirer.wordpress.com please help me out! I can’t add or delete sub categories or rearrange them. It all messed up the other day.
Thanks in advance!
Staff do monitor these forums, and it may be that someone will have it fixed before tomorrow morning, but if they don’t, contact support and give them the details including your user name, complete blog URL and email address used to sign up for your blog.
http://wordpress.com/contact-support (9am-5pm Pacific, Mon-Fri)
Is this still a problem? If so, try logging out of wordpress, clearing your cache and cookies and then logging back in. Do be aware that the sidebar widgets are cached, and it may take up to a few hours for the category to disappear from the category widget.
Thanks for asking. Yesterday I cleared the cache, cookies and history. Just now tried to edit an existing subcategory but still get “! category not updated” message. Hierarchy remains fine but of course I am reluctant to try anything with categories in case the hierarchy gets messed up again. I emailed support yesterday (during open hours) and have not received any reply (4th email so far.)
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