Categories mixed up

  • Author
    Posts
  • #217973

    grhomeboy
    Member

    In my dashboard [happens to all of my blogs] my categories [parent and sub] show exactly as they should be, i.e. hierarchy.

    However, in my blog’s home page all categories appear not in hierarchy, but they are mixed-up in plain alphabetical order.

    Have checked my categories widget and it’s indeed checked to show hierarchy.

    Any help as how to resolve would be much appreciated, before contacting support. Thanks.

    #218165

    nbfsadmin
    Member

    Same with me, suddenly the hierarchy is gone on the blog while still being available within the dashboard. Is this a bug or a new feature? ;-)

    #218201

    grhomeboy
    Member

    It must be a bug, as it happened some time ago [a couple of months ago], so it’s not a new feature!

    Unfortunately, Support is closed, so we will have to bear it until Monday, when they will resume back.

    Until then, may I suggest to leave your categories untouched and not to try and fix them. Wait until we have more news from Support.

    #218202

    ellaella
    Member

    Support is open and will be for another 4 1/2 hours.

    #218237

    Mine are dehierarchized too. When this happened a few months ago, they only partially fixed it and I had to manually redo my categories. What a pain.

    #218290

    Same happend to me today.

    #218297

    bristlekrs
    Member

    Another sufferer here! My wondrously arcane categories all sifted down to a boring lphabetical list – with the odd multiple entry too. Again, this happened to me a while back (cue boring process of manually reconstructing the hierarchy), and again, my category widget is still showing the hierarchy checked.

    #218298

    Try the suggestion posted in this thread. It seems to be working for others.

    https://en.forums.wordpress.com/topic.php?id=26754&replies=8

    #218300

    grhomeboy
    Member

    Thanks for the tip thesacredpath.

    I have already contacted support with a link to this thread. However, my personal view is what appears to worked for one or two, I don’t think it’s going to be the rule for all [with utmost respect to you and to other members trying to help as well to all wp members, as this is not a personal attack, if it sounds like that].

    Last time when same problem occured, support had to go through my entire 4 blogs to get back my categories and sub-categories working and they had to go through this procedure pretty good times since not all and everything was restored to normal. The good thing is that I always keep a copy of my work so I had to advice them of any missing ones and guide them until they were finally restored and working as I originally had them. My gratitude and cudos to support was of course a follow-up to their work done.

    With that said, nope, I’m not willing to go into 4 blogs and manually restore back what it seems to be a bug and not of my own fault. Thanks for sharing the tip and please appreciate the fact that if something is broken and its not due to the user, then wordpress staff should try and fix it.

    I also understand that since 2.5 was introduced, minor problems would occure. I consider this one just like that. And finally, since I am also a wordpress.org user, please allow me to say that at least if I had a problem with my privately hosted blogs, my natural move should be to contact my hosting plan provider, whom I consider responsible for maintaining by blogs hosted intact. The same case with wp.com, don’t you think so?

    #218303

    kovaathens
    Member

    Same problem exists with my blog too. All my categories are not in hierarchical order, although they seem to be in the blog’s dashboard.

    #218304

    kovaathens
    Member

    Sorry for the second message, but I have tried to apply what others said that they did and solved the problem as it was suggested at the link provided by thesacredpath, but it does not solves mine. Still the problem remains and categories still show not in hierarchy but only in alphabetical order.

    #218319

    jjbarchive
    Member

    just happened to me too. giochigratisonline.wordpress.com

    #218321

    ravenlocks
    Member

    Several of my categories have disappeared as well, but some are still there. Naturally, the ones with the most subcategories are the ones that are gone (ergo, the ones it will take me longest to fix… grr!)

    http://kbloginla.wordpress.com/

    #218326

    thesacredpath: I’ve managed to solve my problem with your help, only by checking the mother categories in the edit page of a few posts. I still hope though that the bug will be fixed.
    Sorry for my english (I’m a spaghetti eater from Torino).

    http://www.nulladiessinelinea.wordpress.com

    #218347

    muneo
    Member

    My main categories disappear! My hierarchy is gone too!

    http://muneo.wordpress.com

    #218349

    walkmans
    Member

    I’ve got same problem :(
    Some categories disappeared, others are medley :(
    http://walkmans.wordpress.com

    #218350

    sunnisme
    Member

    @walkmans and muneo : the categories that have disappeared must be the parent categories. The others are not medley but are in alphabetical order. To fix this: Go to some of your posts and tick the parent categories too. So walkmans lets say you’ve got five main categories. Lets say one of them is called “Flash” (Im just guessing) and your posts with the sub category “Flash menu” that I can see from your website in this category. Ok so you go to any post which has “Flash menu” as a sub category and you tick your main category “Flash” in there. Then you save. Now in your blog the “Flash” main category should reappear and the good thing is that when you click on it, ALL the messages within this category will re-appear, not just the one that you ticked back. Well, just like before. You go to four other messages, and tick, and save, and then your other categories will all be back.

    @grhomeboy Your message wasnt aggressive at all. Im 100% with you on that one, they need to fix it. Now the issue is that I dont know how many people come and visit your four blogs everyday but Ive got around 400 visits to handle in a day and I cant afford one person to feel that the website is messy. I had 115 categories, they are very important for the organisation of my blog, but fortunately I only had 7 main categories so it just took me a few clicks to sort out. I spend quite a lot of time in a day clicking for longer than that and for less useful things sometimes. So at the end of the day: as a matter of principle : WP staff of course shoudl deal with it, now, as a matter of fact: if theres something I can do to fix it myself and not too technical, I will. Hope we get an update on what is going on. Wish you all the best for your blogs.

    #218351

    sunnisme
    Member

    @walkmans and muneo : the categories that have disappeared must be the parent categories. The others are not medley but are in alphabetical order. To fix this: Go to some of your posts and tick the parent categories too. So walkmans lets say you’ve got five main categories. Lets say one of them is called “Flash” (Im just guessing) and your posts with the sub category “Flash menu” that I can see from your website in this category. Ok so you go to any post which has “Flash menu” as a sub category and you tick your main category “Flash” in there. Then you save. Now in your blog the “Flash” main category should reappear and the good thing is that when you click on it, ALL the messages within this category will re-appear, not just the one that you ticked back. Well, just like before. You go to four other messages, and tick, and save, and then your other categories will all be back.

    @grhomeboy Your message wasnt aggressive at all. Im 100% with you on that one, they need to fix it. Now the issue is that I dont know how many people come and visit your four blogs everyday but Ive got around 400 visits to handle in a day and I cant afford one person to feel that the website is messy. I had 115 categories, they are very important for the organisation of my blog, but fortunately I only had 7 main categories so it just took me a few clicks to sort out. I spend quite a lot of time in a day clicking for longer than that and for less useful things sometimes. So at the end of the day: as a matter of principle : WP staff of course shoudl deal with it, now, as a matter of fact: if theres something I can do to fix it myself and not too technical, I will. Hope we get an update on what is going on. Wish you all the best for your blogs.

    #218352

    walkmans
    Member

    wow! Thx! it works!… and don’t you know why this happend?

    #218356

    nickmomrik
    Staff

    The categories widget hierarchy bug should be resolved.

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