Categories not applied to posts on import

  • Author
    Posts
  • #610648

    jenan2
    Member

    Hi,
    I’m migrating my site from http://davidjduran.com to http://davidjduran.wordpress.com and went through the Tools -> Export then Tools -> Import process. Posts, comments, categories, even media content all appears to have come over just fine. The issue though is that while the Categories are present in the Category list… no posts are assigned to them. They all show as ‘uncategorized’.

    This appears to have happened recently for someone else as well:
    https://en.forums.wordpress.com/topic/wordpresscom-import-does-not-apply-categories-to-posts

    The contact support site is down at the moment so perhaps someone here can help???

    Thanks,
    djd

    The blog I need help with is davidjduran.wordpress.com.

    #610807

    timethief
    Member

    Hello there,
    I’m sorry but Staff are temporarily unavailable. When they are available again you can us this link to contact them about your export/import issue. http://en.support.wordpress.com/contact/

    I will also flag this thread so it gets Staff attention.

    #610913

    jenan2
    Member

    Bump.
    Thanks timethief… I checked the contact form again but hard to say what “we’ll be back soon” means. Anyone have an idea how to resolve this? I’m tempted to import again but concerned I’ll just end up with duplicate everything.

    #610914

    timethief
    Member

    I would NOT import again. It does seem that there are export/import issues as this is what we see here > https://en.forums.wordpress.com/tags/exportimport-issue We Volunteers do not have clue what’s going on with Staff. We have no idea when they will open the support link.

    #610941

    dllh
    Staff

    Support should be opened back up now. Please open a support ticket using the link referenced above, include a link to this thread, and note that I asked you to make sure the ticket was raised to my attention. I’m working on some importer stuff and would like to use your import to test. (If my test works, I can also help you import into your real blog.)

    #610942

    jenan2
    Member

    Awesome. Ticket raised. Thank you.

    #610951

    I had the same thing happen a few days ago as well. Imported from http://www.solarfamilyfarm.com to http://www.solarfamilyfarm.wordpress.com and lost all categories & tags in the process.

    #610952

    justjennifer
    Moderator

    Please submit a support ticket http://en.support.wordpress.com/contact/

    #610953

    jenan2
    Member

    Dllh was able to get me up and running after I raised a ticket! Thanks folks!

    #610954

    Thanks, JJ, I did submit a ticket. Just thought it would encourage other that may have had similar problems. It sure helped me to find this thread.

The topic ‘Categories not applied to posts on import’ is closed to new replies.