Cellphones unable to access my website.

  • Author
    Posts
  • #1156693

    wanda4848
    Member

    People are complaining they can’t view my blog on their cellphones. How do I adjust the settings so that they can view it from their Ipads and mobile cellphones?

    The blog I need help with is wanda4848.wordpress.com.

    #1156809

    auxclass
    Member

    Do you have Mobile viewing enabled?

    Dashboard >> Appearance >> Mobile >> Enable mobile theme

    Remember to save changes

    #1156816

    wanda4848
    Member

    Yes I do have it enabled.

    #1156977

    macmanx
    Staff

    Your blog is appearing on my phone just fine: http://d.pr/i/P463/2krLkSYZ

    Can you let us know which phones they’re using, if they only have trouble over the cell network (as opposed to wifi), and if they see any error messages?

    #1156989

    wanda4848
    Member

    Thanks! That’s good to know. Someone left this comment that the website doesn’t download on the Motorola Droid and the new iphone 4. But if it is working on most cellphones then that’s good.

    #1156990

    macmanx
    Staff

    The screenshot above was done with my iPhone 4S, which I assume he means by “the new iphone 4”. :)

    If he replies again, would you ask if the problem is over just his cell network, and if so, what his cell network is?

    #1156991

    wanda4848
    Member

    Sure, I will do that. It does sound like a a cell network problem on his side. Thank you for the help.

    #1156992

    macmanx
    Staff

    You’re welcome!

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