Changed email for subscriptions but still getting posts in old email box…

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  • #1328801

    lilbitscc
    Member

    I changed my email addy, but I am still getting new posts from the blogs I follow in my old email box. How I fix this. I don’t want to get the same posts in two mailboxes. Please, help.

    The blog I need help with is anissasadventures.wordpress.com.

    #1328897

    timethief
    Member

    Please see here > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try changing it at http://wordpress.com/#!/settings/ first.

    If that doesn’t work, try Users -> Personal Settings in your blog’s Dashboard.

    Note: After the change you will receive an confirmation email. Please be sure to check your spam/junk mail filter in your email client, if you cannot locate it.

    I’ll tag this thread for a Staff follow-up. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1328999

    lilbitscc
    Member

    I checked both places. It is changed to the new address, but I am still getting subscriptions to the old.

    #1329072

    timethief
    Member

    I’ll tag this thread for Staff assistance. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1329084

    lilbitscc
    Member

    thank you.

    #1329111

    kathrynwp
    Staff

    Hi there, which email is the old one? Just let me know and I’ll have a look. Thanks!

    #1329116

    lilbitscc
    Member

    (email redacted)

    #1329118

    lilbitscc
    Member

    theangelsmuse one is the old one.

    #1329121

    kathrynwp
    Staff

    Hi there, thanks for the email. It looks like you signed up to follow some blogs in the past using that email address, while you were logged out of your WordPress.com account. This explains why you’re still receiving email notifications for those blogs at that address, despite the fact that you’ve changed the email on your WordPress.com account.

    I’ll send you a message by email shortly, with a special link where you can change your subscription settings for this email address.

    #1329123

    lilbitscc
    Member

    Followed the link, and I hit the settings link, but it is not letting change the email addy. :(

    #1329126

    kathrynwp
    Staff

    What happens when you try to change the address? Do you get an error message – if so, what does it say?

    If you let me know the address you’d like it changed to, I’d be glad to try from this end.

    #1329127

    lilbitscc
    Member

    It just doesn’t give me a link to change the email, that or I am just not seeing it. :(

    lilbitscc(at)live.com

    #1329128

    kathrynwp
    Staff

    Ah, I think I know what’s happening. If you view this page in the same browser where you’re already logged in, you won’t see the email field.

    Could you please try viewing it either in a browser where you’re not logged in, or log out of your WordPress.com account and try again? Thanks!

    #1329129

    lilbitscc
    Member

    It worked. Thank you!

    #1329130

    kathrynwp
    Staff

    You’re very welcome – glad you’re all set. :-)

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