Changing email address for subscriptions

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  • #1558762

    mattcooling
    Member

    I changed my email address in Settings, but my blog subscriptions are still being sent to my old email address? How do I change the destination email address for blog subscriptions?

    The blog I need help with is mattcooling.wordpress.com.

    #1558869

    timethief
    Member

    You have two separate email address settings at WordPress.com.

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    See also > Issues Changing your E-mail Address > http://en.support.wordpress.com/email-address/#issues-changing-your-e-mail-address

    #1558902

    mattcooling
    Member

    Thanks timethief.

    There’s no email address option in Dashboard -> Settings -> General, although there is one on My Account -> Account, which is set to the correct email address.

    The correct email address is also showing in Users -> Personal Settings.

    Do you have any other suggestions? I’d already checked the link you’d sent, but there’s nothing in there either to show where my old email address is still being used?

    Many thanks,

    Matt

    #1558924

    timethief
    Member

    Hi Matt,
    I’ll tag this thread for Staff. Please subscribe to the thread so you are notified when they respond and please be patient while waiting.

    #1558932

    kardotim
    Member

    I changed my email address in Settings, but my blog subscriptions are still being sent to my old email address?

    Are you referring to post notification when there’s a new post published on the blog you are following?

    To be sure, do you want your notifications to be sent to your @me.com address?

    Looking forward to your reply.

    #1558933

    mattcooling
    Member

    Yes, that’s correct (eg. the WordPress.com News blog). The @me.com is the address that I want them to go to (and is what I have entered in the various locations for email addresses). However, they are still being sent to my old .me.uk address.

    Thanks,

    Matt

    #1558936

    rachelmcr
    Staff

    Hi Matt,

    I checked our records, and you’ve subscribed via email with your me.uk address to a number of blogs. That email address isn’t linked to a WordPress.com account, so you can manage the email subscriptions for that email address by logging out of your WordPress.com account and visiting this page:

    https://subscribe.wordpress.com/

    You can also re-subscribe to those blogs from your WordPress.com account, if you’d rather manage those subscriptions that way. (Since your me.uk address is totally separate from your WordPress.com account, those subscriptions are completely independent of each other.)

    Please let me know if you have any questions about that. :)

    #1558937

    mattcooling
    Member

    Thanks – all sorted now.

    Matt

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