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changing email does not work

  1. Hello,
    I tried - a lot of month ago - to change my e-mail-adress. the problem: the old (the active) adress was illegal cancelled by the webprovider, the adress is not available since a few years... it is also impossible to re-activate the old adress.
    the "new" adress ist waiting a long time, but it would not released till this day. please release the new adress: [email redacted].
    thank you and greatings

    The blog I need help with is

  2. You have two separate email address settings at

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try changing it at!/settings/ first.

    If that doesn't work, try Users -> Personal Settings in your blog's Dashboard.

    Note: Issues Changing your E-mail Address >

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