Need help? Check out our Support site, then

Changing email issues

  1. under users > personal settings I am trying to change my email address, when I type in the one I want it to be used I get several errors (pasted below)

    ERROR: That e-mail address is already being used.
    ERROR: The email address is already used.

    How can I get this email address to stick here?



    The blog I need help with is

  2. The e-mail address registered with your account is your unique identifier. Two different username accounts cannot share the same email address.

    You have two separate email address settings at

    Blog notifications for the admin (like comment moderation, Likes, new subscriptions, etc) are sent to the email address at Settings -> General in the Dashboard.

    Personal notifications (like comments on your post, subscription emails, and upgrade renewals) are sent to the email address at Users -> Personal Settings in the Dashboard.

    Try changing it at!/settings/ first.

    If that doesn't work, try Users -> Personal Settings in your blog's Dashboard.

    Issues Changing your E-mail Address >

  3. Hi Thanks for the reply

    I have changed the email address in both places (it took ages for the change to take effect) but I am still getting notifications to the old email address, I dont understand why this has not stopped.

    I even deleted that address from gravatar as well but I am still getting mail to it.

Topic Closed

This topic has been closed to new replies.

About this Topic