To give you some context this is our website
We are changing over to a new hosting provider and have just transferred upload all the files. Before point the name to the new server, we want to test it out.
Unfortunately, it's not working as the site is not showing up properly. We have contacted the hosting provider for support and they have responded by saying
Since it is a WordPress site, the WordPress works and it is redirecting to another page to register for something. Probably something to do with the theme you installed. We cannot help you. It is a third party script causing the issue.
If anyone can help me shed some light on this issue it would be greatly appreciated!