Charged twice for vaultpress

  • Author
    Posts
  • #2848459

    hfhealy
    Member

    Hi, I was charged twice for vaultpress in both december and january. I only have vaultpress for one site. I should not be charged twice. I would like a refund for those months and please stop changing twice. Thanks

    The blog I need help with is healyeatsreal.com.

    #2848553

    Hi there,

    I’ve added the modlook tag to this post. So don’t worry, someone from the staff will reply to you soon :)

    #2848610

    justjennifer
    Moderator

    Have you tried contacting VaultPress directly for help?

    https://vaultpress.com/contact/

    #2848636

    kokkieh
    Staff

    Hi there,

    Please contact VaultPress support via the link @justjennifer provided. We are not able to help with this in the WordPress.com forums.

    @omkarbhagat

    Tagging this with “modlook” does not help the user, as we don’t provide VaultPress support in this forum. For Jetpack, VaultPress, Akismet or WooCommerce account and billing issues, please ask users to contact support for those products instead.

    #2848640

    @omkarbhagat

    Tagging this with “modlook” does not help the user, as we don’t provide VaultPress support in this forum. For Jetpack, VaultPress, Akismet or WooCommerce account and billing issues, please ask users to contact support for those products instead.

    Got it. Will keep that in mind :)

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