Clarification regarding Business Models Premium Account

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  • #2887975

    naturuhr
    Member

    Hello,

    we are in need of an ecommerce solution. At first, we tried to use WordPress free with a custom theme.

    Apparently, you can´t use custom themes while using free version of wordpress.

    Our question is: Which premium version of wordpress fits our needs best?

    We definitely need to implement some sort of onlineshop/Ecommerce solution.

    Is WordPress personal capable of uploading Custom Themes by our own choice or do we need a premium account for that?
    Thanks in regards.

    The blog I need help with is naturuhr.wordpress.com.

    #2888021

    naturuhr
    Member

    Edit: If it´s important by any means:

    We tried to implement a custom theme from Mysterythemes.com

    #2888023

    timethief
    Member

    There is no secure payments system here at wordpress.COM and you cannot add a shopping cart to sites hosted by wordpress.COM regardless of upgrades.

    E-commerce options have been removed here at WordPress.COM. Secure payment systems are not available here at wordpress.COM. You need a wordpress.ORG install. Please read this https://en.forums.wordpress.com/topic/e-commerce-22?replies=17#post-2575955

    There is no FTP access to any wordpress.com sites. WordPress.com sites have some built in plugins http://en.support.wordpress.com/plugins/. However, if you are reading anything that makes you think that we bloggers can install plugins, advertising, custom themes or third party themes on sites hosted by wordpress.COM, then you are mistaken/misinformed. We have never had that ability. You are confusing wordpress.COM hosted blogs and wordpress.ORG installs on paid hosting.

    Provided you are selling only what you yourself make or a providing service that you personally provide on a wordpress.COM site, or you are asking for donations you have two options.

    (1) PayPal – Know that the only instructions that will work for posting a PayPal donation button on a WordPress.com blog are found here http://en.support.wordpress.com/paypal/
    Note that the PayPal email link is not supported and PayPal customization options are not supported either https://en.forums.wordpress.com/topic/paypal-button-41?replies=12#post-2517229 This is not likely to be changed any time soon, if at all.

    (2) If you set up an eCommerce site somewhere else online you can create a custom menu http://en.support.wordpress.com/menus/ and include a custom link to that site in it. http://en.support.wordpress.com/menus/#adding-custom-links

    Some bloggers create a contact form https://en.support.wordpress.com/contact-form/ on a page and after the people have made a PayPal donation they provide the link to a private page for downloading files. Maybe that will work for you.
    http://en.support.wordpress.com/pages/
    http://en.support.wordpress.com/pages/page-visibility/

    If what I provided above at (1) and (2) do not suit you, then this guide will explain how to move your WordPress.com site to another hosting platform: Moving to Self-Hosted WordPress where you can set up a secure payment system http://move.wordpress.com

    We provide support only for wordpress.COM hosted sites. Our support docs do not apply to
    (1) local installs of wordpress.ORG software on your own server or
    (2) wordpress.ORG software installs on paid hosting, and we do not provide support for them at wordpress.COM.

    Also, note that we do not provide Jetpack support https://jetpack.me/support/ for sites linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.

    Some Jetpack solutions are here http://jetpack.me/support/

    Others are in the Jetpack support forum at WordPress.org
    http://wordpress.org/support/plugin/jetpack

    However, if help cannot be found at either one then they can file a Jetpack support ticket here > http://en.support.wordpress.com/contact/?jetpack=needs-service

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    If you don’t have a username account at WordPress.ORG account, then click http://wordpress.org/support/ and register one on the top right-hand corner of the page that opens, https://wordpress.org/support/register.php so you can post to the support forums there.
    Resetting your WordPress.ORG password http://codex.wordpress.org/Resetting_Your_Password
    WordPress.org support docs are at https://codex.wordpress.org/Main_Page
    See also https://apps.wordpress.org/support/

    #2888024

    timethief
    Member

    The only themes we can use on WordPress.com hosted blogs are licensed and adapted to run on our multiuser software the themes are found here http://wordpress.com/themes/ and in your dashboard at > Appearance > Themes

    We cannot:
    upload any third party themes,
    create child themes,
    create our own themes,
    edit templates,
    create own own layouts,
    or use stylesheets from other themes.

    There is no FTP access to any wordpress.com sites. See:
    Themes »Uploading Custom Themes
    http://en.support.wordpress.com/themes/adding-new-themes/

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    P.S. Also be keenly aware that you cannot transfer any theme from https://wordpress.com/themes/ which is licensed and adapted to run on WordPress.COM software to a WordPress.ORG site, and visa versa. The two run on different software and have different versions of themes with the same names.

    #2888034

    naturuhr
    Member

    Thank you for the fast reply.

    Apparently, we were misinformed.

    Have a good start into the week and thanks again!

    #2888036

    timethief
    Member

    Many people confuse wordpress.COM hosted sites and wordpress.ORG software installs on paid hosting. You are welcome and best wishes. :)

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