Closing account down.

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  • #3124070

    I have two wordpress accounts and wish to close one of them down. The one I wish to close has sites and posts that I do not want deleted. Both of the accounts are admins on the site. Will all the posts be deleted still or will they remain?

    The blog I need help with is theuntitledsix.wordpress.com.

    #3124317

    fstat
    Staff

    Hi there,

    If you close a WordPress.com account all of its sites will be deleted as well. Therefore, before deleting your account follow this guide on how to transfer ownership of those sites to your other account:

    http://en.support.wordpress.com/transferring-a-site-to-another-wordpress-com-account/

    If this doesn’t work or you have more questions, just let me know and I’ll be happy to help!

    #3124745

    I’ve decided instead of closing the account down to instead change the email address associated with the account, and it says that there is a pending change and that I should go to the inbox of the new account and click on a confirmation link from an email I will receive. I’ve waited for about a day, but still have not received an email.

    I’m not sure if this is normal and I should wait a bit longer or if there’s a problem.

    #3124847

    supernovia
    Staff

    @travisraviyendran what is the account username and email? The email address will automatically be redacted from everyone but staff, so you can go ahead and share it here.

    #3125907

    the account username is travisraviyendran and the current email associated with it is (email redacted).

    The email i wish to change it to is (email redacted)

    #3125951

    Hi @travisraviyendran, the email you want to change it to is already in use on the other account, so we can’t make that change until the email on that other account is changed to one that has not been used here.

    If you can do that, we can then change the email for you.

    #3125953

    i switched the accounts now so the email that i want it changed to is no longer associated with another account. I am still not recieving any emails though.

    #3125997

    Thanks, I have changed the email address for you on the travisraviyendran account.

    #3126036

    thank you very much for the help

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