comment moderation not working

  • Author
    Posts
  • #491929

    lynnhatzius
    Member

    In the discussion settings I have selected ‘comment author must fill out name and e-mail’ and also ‘an administrator must always approve the comment’, pressed ‘save changes’ and still what a appears on my blog is just a comment box (no field for name/e-mail) and the comment that is posted is displayed anyway. what am I doing wrong?

    The blog I need help with is ohsospecial.wordpress.com.

    #492028

    timethief
    Member

    You are signed into your wordpress.com blog therefore you cannot see the fields that your visitors see. Please try logging out and then see whether or not you can see those fields. :)

    #492029

    lynnhatzius
    Member

    thanks, that helps. The name and e-mail fields now show, but I leave a comment and it still gets displayed without me having approved it. It shows under the line: your comment is waiting moderation.

    #492030

    timethief
    Member

    Are you using the same email address you used to register your username account and blog with?

    #492031

    lynnhatzius
    Member

    no, different.

    #492032

    timethief
    Member

    OOPS! Ignore that last question of mine.

    It shows under the line: your comment is waiting moderation.

    That’s normal behavior. Only the person who left the comment can read it. It’s a reassurance that their comment did indeed “take” and is awaiting moderation by the Admin of the blog.

    #492033

    lynnhatzius
    Member

    oh super… thank you so much!

    #492035

    lynnhatzius
    Member

    one more thing: in the fields for leaving name and e-mail, my details now appear, the ones I left when I posted a comment, rather than just being blank. I tried refreshing and emptying the cache of the browser. any solution?

    #492036

    timethief
    Member

    You’re welcome. Are you also aware that we have a Contact Form that we can use on static Pages? See here > http://en.support.wordpress.com/contact-form/

    If you aren’t really setting up a blog that will be be frequently updated with fresh content in posts but instead are setting up a blog that mocks a website then you may prefer to use it or not. At the least I do want to make you aware that it does exist. :)

    #492037

    lynnhatzius
    Member

    you’re brilliant, this is exactly what I need! thanks.

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