Comment notifications that won't die

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  • #907536

    I keep getting the orange glow on the comment icon at the top of my page notifying me of a new comment. Trouble is, no new comments have been posted, it is continually notifying me about the same comment that was posted days ago over and over again. I have tried clicking on the icon, clicking on the comment that appears after you click on the icon, going to the page the comment is on, but still, a few hours later I get this false notification of a new comment again. Not a huge deal but annoying. Is this a bug that can be fixed?

    The blog I need help with is in-the-back-of-the.net.

    #907713

    feartheseeds
    Member

    I’m having the same problem across different accounts…

    #907717

    Yes, and me. Comments keep popping up which were made days ago.

    #907785

    macmanx
    Staff

    Do you have any luck if you clear your browser’s cache and cookies?

    http://en.support.wordpress.com/browser-issues/#clear-your-cache-and-cookies

    #907791

    feartheseeds
    Member

    …it’s pretty random, to be honest. Sometimes, when I log into my account, I get a false notification. After that I sometimes get notified when I reload a page, or open a WP VIP site such as http://nationalpost.com .

    For now… I’ve logged out, cleared the cache and cookies, restarted, logged back in and there was no notification. I’ll let you know if it happens later today. It’s not a major issue, it’s just annoying.

    Thanks.

    #907793

    No, tried that. As has been said above, it’s not a big deal. Just an annoying bug that needs fixing.

    #907794

    Also, it’s not only happening on my PC. It’s happening on my iPhone too. So I don’t see how it can be a browser issue.

    #907804

    feartheseeds
    Member

    …opened everything this morning (10:39am) and there was a notification, when I clicked on it the loading circle did its thing for a few minutes, when I reloaded the page the notification was gone.

    #907810

    Im having the same problem. Also, the notifications take forever to load, when I click on the icon – but if I attempt to skip that step and go to the notification tab, the last 10 comments – that I can see on the post – don’t show up there either. Really not enjoying this new addition. Its making it more difficult to see what is happening. The old system never gave any probems for me.

    #907818

    macmanx
    Staff

    Are you able to clear the notifications if you go to http://wordpress.com/#!/notifications/ directly?

    #907826

    feartheseeds
    Member

    Nope, at least not simply because I’m clicking into the notification tab. The (false) notification icon went orange when I reloaded my stats page for the first time since this morning. Then it stayed orange when I clicked into the notification tab, and went away when I click the icon.

    …I am still receiving real notices — followers, comments, like’s, etc.

    #907830

    macmanx
    Staff

    Are you clicking on each notification item with a white background? This is the only way to clear them.

    Once they all have grey backgrounds, they’re clear.

    #907831

    That might be the problem. I had some with white backgrounds. I’ll let you know if that does the trick.

    #907836

    That seems to have done the trick. Thanks!

    #907843

    macmanx
    Staff

    You’re welcome!

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