comments are suddenly gone

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  • #3013780

    ichundines
    Member

    hello,
    sorry for my english. Please help.
    All comments on ONE page are suddenly gone.
    They are no longer displayed in the backend.
    On other sides the comments are ok.
    What is happend? What can I do to make the comments appear again?

    The blog I need help with is ichundines.com.

    #3013882

    ichundines
    Member

    complement:
    if I go to my emais and klick on ‘”new comment” and “approve” (in deutsch: Neuer Kommentar genehmigen), there is a fail: invalid comment ID

    #3013900

    kokkieh
    Staff

    Hi there,

    On what page are the comments missing? Please give me the link of the specific page.

    #3013902

    ichundines
    Member
    #3013907

    kokkieh
    Staff

    I don’t see any comments there, but I also don’t see any record that comments have been deleted.

    Can you please check if the comments you are looking for are listed here?

    https://ichundines.wordpress.com/wp-admin/edit-comments.php

    if I go to my emais and klick on ‘”new comment” and “approve”

    Does the email say from what username you received the comment?

    #3013911

    ichundines
    Member

    Can you please check if the comments you are looking for are listed here?

    https://ichundines.wordpress.com/wp-admin/edit-comments.php

    No, that’s it, why I’m so confused.

    Does the email say from what username you received the comment?
    Yes. Many different Users. Edith, Wieslawa Wolfarth, Rose Trottberger and many more.

    #3013914

    kokkieh
    Staff

    That’s very strange. I’ve sent you an email. Can you please copy one of those emails into a reply for me so I can take a look?

    #3013934

    ichundines
    Member

    I’ve send you the email. And I hope, you can help me.

    #3013950

    kokkieh
    Staff

    Thank you. I’m looking into this and will let you know in the email ticket once I know more.

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