Comments being emailed from form, but not showing under post

  • Author
    Posts
  • #862333

    sarahanne40
    Member

    Hello, I am having a problem, where the comments form which I use under my posts is being used by my readers (and I am being emailed to tell me a comment has arrived), but they are not showing on the blog. I have checked to make sure they haven;t been shiped over to Spam (even though I recieved the email), and they are not there either. It happened the other day and wrote it off as a commetn being deleted, but it’s happened again today. I am currently using the Comet theme by frostpress if that helps… I am not all that technological, so some dumbing down would be of help :). Thanks.
    Sarah

    The blog I need help with is blondegirlbeauty.com.

    #862453

    raincoaster
    Member

    Are they in moderation? Go to your Dashboard and then Comments and see if you need to Approve them.

    #862466

    sarahanne40
    Member

    No, they are not showing at all, not in spam, pending or on my iphone app either. Thanks though. Any other suggestions people? :)

    #862576

    timethief
    Member

    Please try posting here > http://iphone.forums.wordpress.org/

    #862588

    sarahanne40
    Member

    Hi, this is a problem with the main dashboard. The fact that iPhone app is also not showing these comments is really just part of the larger problem. Any suggestions anyone? Thanks Sarah

    #862669

    sarahanne40
    Member

    Hello, just an update that I am still having comments emailed to me, but I still cannot find them in the dashboard/comments anyway :/ this is very frustrating as it seems to my readers that I’m ignoring the comments! Help please!!

    #862670

    timethief
    Member

    Is this the blog in question? http://sarahanne40.wordpress.com/
    Note I have flagged this thread for Staff attention.

    #862671

    macmanx
    Staff

    Can you please give me the name of one of the missing commenters?

    #862672

    sarahanne40
    Member

    Sorry the blog experiencing the problem is my other one at http://blondegirlbeauty.com, and my last commenters name was Veronica. If you need any further details please let me know, searched all through the spam and nothing there, I can’t see anything ticked in the discussion panel which would make comments invisible. It’s frustrating seeing feedback when you can’t message back :(

    #862673

    sarahanne40
    Member

    BYE this was the commenters name that I was emailed by wordpress

    #862674

    macmanx
    Staff

    I don’t see either Veronica or BYE.

    Are you saying that BYE was listed as the commenter’s name?

    #862677

    sarahanne40
    Member

    Typo, this was meant to be BTW (by the way). I have the email sent from my blog from the comments section if you want me to forward it to you. It came with her name, website and comment. I have checked her email and she is a genuine blogger (albeit she doesnt use WordPress), in fact she is one of my twitter followers, so definately not spam. Thanks

    #862678

    macmanx
    Staff

    Yes, please. I’ll send you an email from our support system shortly. Please reply with a copy of the email you received.

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