Comments deleted after posts updated?!

  • Author
    Posts
  • #462398

    danewils
    Member

    I updated a few posts to include my name as a byline and cleaned up the HTML, and now all the comments on those posts have disappeared, not just from the page but from the Dashboard. They’re gone!

    Does WordPress delete comments on a post when you update it?!

    The blog I need help with is plusonebrisbane.wordpress.com.

    #462620

    Comments won’t get deleted unless you or another user on the blog goes in and deletes them.

    #462622

    Actually, this might be a bug. Looking into it now. Please send any reports of missing comments to the support contact form.

    #462623

    The code change that was causing this earlier has been fixed now.

    #462625

    danewils
    Member

    Can the comments be recovered?

    #462635

    t3ck
    Member

    @danewils you will need to contact staff by using the link designsimply provided for you to find out if they can recover the comments for you.

    #462636

    Looking at that now. Deleted comments are not easy to recover. If you haven’t already, please do put in a request using the support contact form and we’ll take a look at each report of missing comments and try to recover them.

    Apologies for the trouble! I’m glad your report (and other ones from the contact form) allowed us to catch this early!!

    #462641

    endersgirrrl
    Member

    The same thing happened to me. After updating a post, all the comments disappeared. I’ve sent my support contact form as instructed and am fervently hoping the comments can be recovered. *crosses fingers*

    http://endersgirrrl.wordpress.com

    #462642

    @endersgirrrl Saw your support request. Thanks. We should be able to get all of the comments back, but it may just take a little time to do it.

    #462643

    endersgirrrl
    Member

    Thank you very much! We do appreciate all your efforts. :D

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