Comments go to spam

  • Author
    Posts
  • #803778

    austenprose
    Member

    I have been experiencing problems for the last 5 days with comments not publishing in posts and being dumped into spam. Many of the users are not new to my blog and even my own comments go to spam. I have written 3 times to customer support since Monday, but no reply. They are usually very prompt and very helpful. Is anyone else experiencing this problem? Is it my settings or is it a WordPress fix?

    The blog I need help with is austenprose.com.

    #803940

    timethief
    Member

    @austenprose
    Staff have over 25 million to provide support for. They deal with support tickets by addressing the earliest dated tickets first. If you contact them repeatedly this simply changes the ticket date by moving it forward in time and it takes longer to get help.

    #803946

    mark
    Staff

    Contact support@akismet.com and I’ll see what I can do for you.

    #803949

    raincoaster
    Member

    Support at WordPress dot com he means.

    #804022

    macmanx
    Staff

    Actually, this is definitely for support (at) akismet (dot) com

    (which was redacted earlier by the forum)

    #804023

    timethief
    Member

    Hilarious!

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