Comments not appearing or being deleted

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  • #1308532

    sjdavis1024
    Member

    The problem affects that blog as well was the following blog:

    http://randompathsrc.wordpress.com

    I’ve got a reader on both blogs who has their posts randomly deleted or they don’t show up. The poster is posting with a WordPress account.

    The posts aren’t in spam or trash. I’ve got comments set to only moderate the first post a reader makes and she’s made a comment on both successfully and so she isn’t landing in Pending.

    I haven’t heard about any other reader having their comments deleted.

    Is there some setting on my blog that’s catching her comments or what?

    The blog I need help with is randombranchesditft.wordpress.com.

    #1308734

    justjennifer
    Moderator

    First of all look in your discussion settings and make sure that you don’t have anything in the “Blacklist” section that could be trapping this person’s comments. http://en.support.wordpress.com/settings/discussion-settings/#comment-blacklist

    If that section is clear, then request this person to visit http://akismet.com/contact/ and when the contact form opens, leave a comment using the address he or she is using to leave comments on your sites.

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