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Comments not being emailed

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  • #99654

    chappysmom
    Member

    I’m not getting alerts when someone leaves a comment on my blog. My email address is spelled correctly, and the option to have the alert sent is definitely checked off on the Discussion/option page.

    However, the email address under Options/general is still set to my old, AOL address–even though I’ve tried multiple times to change it to my correct gmail address. I don’t know if that makes a difference or not, but either way, I’m not getting any “You’ve got comments” emails at either address, nor in the Spam folders at either one.

    Now what?

    #100101

    dirkgently
    Member

    Any change of email you need to confirm before it’s accepted. Check your old email for a confirmation email from wordpress…..and click on the link to accept the change. It’s a security thing, to prevent others changing it.

    #100103

    timethief
    Member

    Agreed. If you change your email address here -> Options -> General then until you get the email confirmation at the original email address and click the link in it, the email address will not change here -> Users -> My Profile.

    #100109

    raincoaster
    Member

    And check your spam file. The alerts sometimes go in there until you fish them out for awhile.

    #100749

    wolfdeck
    Member

    BUT how do you confirm an email change at the old email address – if you no longer have the old email address. I’m a new member and set up with an old address that no longer functions. Now I can’t change it!
    Any suggestions?

    #100750

    timethief
    Member

    @wolfdeck
    I just answered you with regard to your issue, which is not the same as the issue in this thread, in another thread. I also provided instructions there https://en.forums.wordpress.com/topic.php?id=14283

    #100751

    thesacredpath
    Staff

    There is also a chance it’s part of the problem with akismet being reported to staff. See the sticky at the top of the forum for information from Barry.

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