confused about renewing
Someone set this site up for me and paid for a year. I need to renew, but am confused about how to do that. “My upgrades” talks about Premium at $99/year, but that product is not listed in the “Store”… Please advise. Thanks.
The blog I need help with is indiebizadvocates.org.
See the link below for information on upgrading to WordPress.com Premium. WordPress.com Premium will give you each of the blog upgrades, plus a free domain for $99/year. Let me know if you have any additional questions!
I’ve tried twice now to purchase this at the link you sent. Each time, I get the same error message:
“This blog already has some of these upgrades. Did you mean to renew your subscriptions?”
But there is no link to renew subscriptions…
I can’t believe how much time I’ve spent trying to give you $99.
Exactly what is the URL of the blog?
Exactly which username account registered the blog and purchased upgrades for it?
You must be logged in as Admin http://en.support.wordpress.com/user-roles/#administrator under the exact same username account that registered the blog and purchased the upgrade to access the blog’s dashboard and navigate to > Store >My Upgrades to renew.
As I said in my first message, someone set this site up for me and paid for a year.
Then they transferred the Administrator to me. When I log in, I am listed as the Administrator for the blog under Users. I see the Renew message when I log in and then I click and end up here: https://indiebizadvocates.wordpress.com/wp-admin/paid-upgrades.php?page=my-upgrades&update=no_subscription
Only the owner of the upgrade can renew it, they can also transfer ownership of the upgrade to you, or contact us to request the transfer.
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