connect my wp site to eventbrite

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  • #2989420

    kollischk
    Member

    I want to connect my website to eventbrite according the steps in the tutorial. Already step 1 does not work because there it no eventbrite option when I go to the sharing tab (under ‘other connections’ I only see ‘photos from google’). What did I miss?

    The blog I need help with is mindandmethods.com.

    #2989588

    Hello there,

    It appears as though the URL of the site you provided is not actually hosted here on WordPress.com. This forum and the tutorial you presumably are following is for sites hosted by WordPress.com.

    You may be better served asking this question on the support forums on WordPress.org or with your hosting provider.

    If you are referring to another site that you have hosted here on WordPress.com, please let me know and I will be happy to help out.

    #2989591

    kollischk
    Member

    Hi amandasjackson, thank you for the quick reply :-)
    but why do you think that URL of my site is not hosted here? I just follow the standard guidance for connecting my wp site with eventbrite. I logged on to wordpress.com – everything looks as described here
    https://en.support.wordpress.com/eventbrite/
    apart from the eventbrite option.

    #2989597

    Hi again,

    I looked up the URL of mindandmethods.com (the site that you had said you need help with) using WhoIs, and it is not showing that your host is WordPress.com.

    Are you referring to a different site? If so, my appologies. I know myself that I have hosting here on WordPress.com as well as a site that is hosted elsewhere, but it is connected to my WordPress account. The site hosted by WordPress.com, has the option for eventbrite, the one connected to my account, but hosted elsewhere, does not have the option.

    I hope this helps to further explain why you are not seeing that option.

    #2989618

    kollischk
    Member

    Hi again,
    yes you are right, maybe I got it wrong in your first reply. I already had a provider when I switched to WP … and I did not switch my provider. But anyway even if your explanation is correct for me it seems strange. Why? Because when I look up how to connect Eventbrite with an WP site you find nothing neither at Eventbrite nether at WP that the site must be hosted by WP. So it is wrong for the plethora of WP users which do not host at WP…can this be true?
    Maybe there is another thing i missed to do? Bu anyway, thank you very much for your help.

    #2989627

    timethief
    Member

    WordPress.COM and WordPress.ORG are completely separate and have different username accounts, logins, features, run different versions of some themes with the same names, and have separate support documentation and separate support forums. Read the differences here http://en.support.wordpress.com/com-vs-org/

    Know that themes licensed and adapted for use on wordpress.COM hosted sites are nontransferable to wordpress.ORG software installs and visa versa.

    #2989628

    timethief
    Member

    mindandmethods.com is hosted by Neue Medien Muennich
    Name Servers:
    ns6.kasserver.com
    ns5.kasserver.com

    What amandasjackson said is correct. That site is not on our WordPress.COM servers. You are posting to the wrong support forum to get support for it.

    #2989661

    kollischk
    Member

    Hi timethief,
    thank you for your clarification. I will in any case contact my provider … and maybe switch to WordPress.com. But maybe some of you can explain me, why I already find my website when I log on to WordPress.com (my sites)? Thanks again for your help!

    #2989703

    timethief
    Member

    I assume it’s connected through the Jetpack plugin. We do not provide support for local installs of wordpress.ORG software, or for wordpress.ORG software installs on paid hosting, linked to wordpress.COM accounts with the Jetpack plugin so they display on the My Sites wordpress.com account page.
    http://wordpress.org/support/plugin/jetpack
    http://jetpack.com/support/
    http://en.support.wordpress.com/contact/?jetpack=needs-service

    #2989715

    kollischk
    Member

    Thanks for your detailed reply :-) Helps me a lot.

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