Connecting with Filezilla

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  • #2431710

    kevinroysden
    Member

    Hi everyone. So I’m not completely sure how WP works, but I purchased a domain name for my website from WP and a theme from a third-party vendor, but now I can’t quite figure out how to connect using FileZilla. Do i need to be a premium WP member in order to connect to the ftp?

    Any help is appreciated – Kevin.

    The blog I need help with is kroysden.com.

    #2431823

    justjennifer
    Moderator

    kevinroysden.wordpress.com/ is hosted on WordPress.com and as such you will not have FTP access. Please read this: https://en.support.wordpress.com/ftp-access/

    If you purchased a domain from WPcom, you need to set it as primary domain in your domain dashboard. Follow the instructions in Point 8 in this Support doc https://en.support.wordpress.com/domains/register-domain/

    If you purchased a theme from an outside vendor to use on your WPcom website, you’ll need to get a refund. The only themes we can use on WordPress.com websites can be found here: https://theme.wordpress.com/

    Just to clarify, there are a couple of flavors of WordPress. For better understanding about the differences between WP standalone and hosted WPcom, please take a moment to read this Support doc https://en.support.wordpress.com/com-vs-org/

    Let us know if you need more help with any of that.

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