Need help? Check out our Support site, then

contact customer service

  1. email customer service. I want to cancel an upgrade that I did on October 20th and it is not letting me get a refund. Says that it is older than 30 days. There is no where on the site to actually e-mail someone. Very frustrating. They can take your money in a heartbeat but you can't find anyone to talk with if there is a problem.
    Blog url:

  2. I'll mark this topic for staff to take a look.

  3. Hi there - I've sent you an email so we can get this sorted out.

  4. My domain name expired. Is there anyway to retrieve my content and give it a new blog name? Someone bought my domain name right after it expired : ( Please help, I have several recipes on the blog I'd like access to. Thanks!

  5. I cant seem to get any help from , There is someone who is following my blog and is listed in my community widget. it is a spam blog/account that is listed. The gravatar url for the spam account is and the blog is and ive tried to contact this person but I cant find a way to contact them to stop following me.

  6. Hi there,

    We cannot block or delete subscribers from public blogs. However, please read this about public blogs that become private blogs > Blog Privacy and Subscribers >

    Note that you have complete control comment moderation.

    Also note there is no upgrade you can purchase that changes what I stated above.

  7. P.S. I visited that blog and it's NOT a spam blog so far as I can tell. if it were then I would report it.

  8. ok. I will continue to look into the matter. Thanks for the help. All I know its an annoyance to have the person follow me. I looked at their blog and the last time anything was posted was in 2008.

  9. There is NOTHING for you to look into. It's not a spam blog and you cannot prevent, block or delete anyone form following a public blog.

Topic Closed

This topic has been closed to new replies.

About this Topic