contact customer service

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  • #1064125

    email customer service. I want to cancel an upgrade that I did on October 20th and it is not letting me get a refund. Says that it is older than 30 days. There is no where on the site to actually e-mail someone. Very frustrating. They can take your money in a heartbeat but you can’t find anyone to talk with if there is a problem.
    Blog url: http://newordercrossfit.wordpress.com/

    The blog I need help with is newordercrossfit.com.

    #1064189

    1tess
    Moderator Emeritus

    I’ll mark this topic for staff to take a look.

    #1064191

    kathrynwp
    Staff

    Hi there – I’ve sent you an email so we can get this sorted out.

    #1064288

    My domain name expired. Is there anyway to retrieve my content and give it a new blog name? Someone bought my domain name right after it expired : ( Please help, I have several recipes on the blog I’d like access to. Thanks!

    #1064291

    I cant seem to get any help from wordpress.com , There is someone who is following my blog and is listed in my community widget. it is a spam blog/account that is listed. The gravatar url for the spam account is http://en.gravatar.com/maitrikurunamudita and the wordpress.com blog is maitrikurunamudita.wordpress.com and ive tried to contact this person but I cant find a way to contact them to stop following me.

    #1064292

    timethief
    Member

    Hi there,

    We cannot block or delete subscribers from public blogs. However, please read this about public blogs that become private blogs > Blog Privacy and Subscribers > http://wpcommaven.wordpress.com/2011/09/05/blog-privacy-and-subscribers/

    Note that you have complete control comment moderation. http://en.support.wordpress.com/settings/discussion-settings/#comment-moderation

    Also note there is no upgrade you can purchase that changes what I stated above.

    #1064293

    timethief
    Member

    P.S. I visited that blog and it’s NOT a spam blog so far as I can tell. if it were then I would report it. http://en.support.wordpress.com/report-blogs/

    #1064294

    ok. I will continue to look into the matter. Thanks for the help. All I know its an annoyance to have the person follow me. I looked at their blog and the last time anything was posted was in 2008.

    #1064295

    timethief
    Member

    There is NOTHING for you to look into. It’s not a spam blog and you cannot prevent, block or delete anyone form following a public blog.

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