Contact Form

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  • #2474783

    Hi there,

    I would like to use the wordpress contact form:
    https://en.support.wordpress.com/contact-form/

    It is working perfectly for my purpose apart from the following thing:
    In the mail i’m getting, the single items of the form are not in the same order as on the website. I tried some different combinations but i was not able to change the order of the items in the mail. Not sure why the tool does mix up the items since the result is not sorted alphabetical nor depending on the field type.

    Any ideas? Thanks in advance.

    #2475063

    timethief
    Member

    Please type modlook into the sidebar tags on this thread for Staff help. How do I get a Moderator/Staff reply for my question? https://en.support.wordpress.com/getting-help-in-the-forums/#how-do-i-get-a-moderatorstaff-reply-for-my-question Then please subscribe to this thread so you are notified when they respond. To subscribe look in the sidebar of this thread, find the subscribe to topics link and click it.

    #2475121

    rachelmcr
    Staff

    Hi there,

    What is the order of the items listed in the email? I can use that information to investigate this for you. :)

    #2475196

    Hi rachelmcr,

    Thank you for your reply.

    I will give you an example, this code:
    [contact-form to='(email redacted)' subject='Contact form'][contact-field label='Name' type='name' required='1'/][contact-field label='Item 2' type='text'/][contact-field label='E-Mail' type='email' required='1'/][contact-field label='Webseite' type='url'/][contact-field label='Item 5' type='textarea'/][contact-field label='Kommentar' type='textarea' required='1'/][/contact-form]

    lead into this mail:

    Name: Examplename
    E-Mail: (email redacted)
    Webseite: http://exwebp
    Item 5: exampleitem5
    Item 2: exitem2
    Kommentar: examplecomment

    Zeit: 2. Oktober 2015 um 18:51
    IP Adresse: IP
    Kontaktformular-URL: URL

    Von einem verifizierten WordPress.com-Benutzer gesendet.

    As you can see the order is not the same.
    Thanks in advance.

    Best regards

    #2475199

    Hi there,

    Any feedback?
    Thanks in advance.

    #2475200

    supernovia
    Staff

    Hi, I hope you don’t mind me jumping in to look. I tried using your code as-is, changing only the email address, and I received the items in the proper order.

    Can you confirm what you’re getting currently?

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